Privacy Policy

What data we collect

At Crumb & Crust Sourdough School, we only collect the information necessary to provide you with our sourdough courses and membership services. This includes:

• Contact details: Your name and email address when you sign up for our newsletter or contact us via our forms.
• Payment information: When you purchase a course or membership, your payment is processed securely through Stripe. We do not store your full credit card details on our systems.
• Communication history: Records of your enquiries or support requests so we can help you effectively.

How we use your data

We use your data to:

• Deliver the "Sourdough from Scratch" course and Crumb Club membership content.
• Send you the weekly baking tips and newsletters you have requested.
• Respond to your questions and provide support.
• Process your payments and manage your subscription status.

Third-party services

We use trusted third-party services to run our business:

• Stripe: Handles all payment processing securely.
• WorkSimpler: Our platform provider, which hosts our website, stores your contact information, and manages our order and enquiry systems.

Data storage and retention

Your data is stored securely within our platform systems. We keep your information only for as long as necessary to provide our services or as required by law. If you cancel your Crumb Club membership, your data remains in our system for administrative purposes unless you request its deletion.

Your rights

You have the right to access, correct, or request the deletion of your personal data at any time. To do this, or if you have any questions about how we handle your information, please use our contact form to get in touch with us. We will respond to your request as quickly as possible.